These Terms & Conditions govern your use of RIVO services. By using our platform, you agree to comply with these terms. Please read them carefully before creating an account or using our services.
02 Eligibility
To use RIVO services, you must be at least 18 years old and have the legal capacity to enter into a binding agreement. You must provide accurate and complete information when creating your account.
03 Your RIVO account
You are responsible for maintaining the security of your account credentials. You agree to notify us immediately of any unauthorized use of your account. You are also responsible for all activities that occur under your account.
04 Transfers
RIVO facilitates international money transfers. Transfers are subject to verification, fraud prevention, and regulatory compliance procedures. We reserve the right to delay or refuse transfers that do not meet our requirements.
05 Cards
The RIVO Card is subject to separate cardholder terms and conditions. Card usage is subject to available funds and applicable limits. We reserve the right to suspend or cancel cards at our discretion.
06 Fees and exchange rates
Fees and exchange rates are displayed clearly before you confirm any transaction. We reserve the right to adjust fees with notice. The applicable fees will be the ones displayed at the time of the transaction.
07 Security
We implement security measures to protect your account and transactions. You are responsible for using secure devices and networks when accessing our services. We recommend enabling two-factor authentication for added security.
08 Prohibited activities
You agree not to use RIVO services for any unlawful purposes, including money laundering, fraud, or any activity that violates applicable laws or regulations. We reserve the right to report suspicious activities to relevant authorities.
09 Suspension and termination
We may suspend or terminate your account if we suspect fraudulent activity, violation of these terms, or non-compliance with our policies. You may also close your account at any time by contacting support.
10 Liability
RIVO provides services 'as is' and is not liable for any damages arising from use of our platform, except as required by law. Our liability is limited to the extent permitted by applicable law.
11 Changes to these terms
We may update these terms from time to time. We will notify you of significant changes through our platform or via email. Continued use of our services after changes constitutes acceptance of the new terms.
12 Governing law
These terms are governed by the laws of the jurisdiction where RIVO is incorporated. Any disputes shall be resolved in accordance with applicable law.
13 Contact
If you have any questions about these terms, please contact us at contact@rivo-exchange.com or through our support channels.
